Rapid7 Insight Platform Documentation

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Add Users

New user accounts can be created from both the Insight Platform and individual Insight products. Platform Administrators can add a user to the Insight Platform and can grant them both Insight Platform and Insight product access. Product Administrators can only add a user to an Insight product they have administrative access to.

Add a User to the Insight Platform

An Insight Platform Administrator can add users to the Insight Platform and grant them access to individual Insight products as needed.

To add an Insight Platform user:

  1. Log in to the Insight Platform.
  2. From the left menu of the “Platform Home” page, click the User Management icon.
  3. Click the Add User button. The “Add User” panel appears.
  4. Enter user details.
    • Email: Valid email address associated with the user. You can use a distribution list as the user email address, but if you do, assign read-only access to the associated user account, and verify that the account does not have administrative privileges.
    • First and Last Name: User’s name. These fields are editable after account creation from the user’s Profile Settings.
    • Time Zone: User’s time zone. This field is editable after account creation from the user’s Profile Settings.
  5. Click Next.
  6. Select the appropriate user role options.
    • To make this user a Platform Administrator and give them the ability to manage Insight Platform users, toggle the Platform Admin option on.
    • If applicable, select the organizations within your company that you want this user to be a part of.
    • Choose a Product Role to establish the level of privilege the user will have for any Insight products they are given access to. The default role is “Read Only.” See Product Roles for more role information and recommendations.

Organizations

An organization is a logical grouping within your company that uses one or more of your Insight products. Organizations are commonly used when you have several teams that all need to access the same Insight solution, but maintain their own set of data.

  1. Click Next.
  2. Select the Insight products you want this user to have access to. If your company has multiple organizations, you must select products for each organization the user is associated with.
  3. Click Submit.

The new user will receive an email invitation to activate their Insight Platform account. New users also have automatic access to the Customer Portal.

Quick Add Platform Admin

If you need to add a Platform Administrator user, you can click the Quick Add Platform Admin button to expedite the process. Enter an email address and the name of the user, then click Add Platform Admin. If the new administrator later needs Insight product access, you can edit their account from the User Management page.

Add a User to an Insight Product

An Insight Product Administrator can add users to the Insight product they have administrative access to. If you have multiple organizations associated with your Insight Platform instance, note that you can only add users to the organizations you have administrative access to.

To add an Insight product user:

  1. Log in to the Insight Platform.
  2. Open the Insight product you want to add a user to.
  3. Go to the user management page, which varies by product.
    • InsightIDR: Settings > User Management
    • InsightOps: Settings > User Management
    • InsightVM: Administration > Users
    • InsightAppSec: Settings > User Accounts
    • Rapid7 Services: Left Menu > User Management
  4. Click Add User button. The “Add User” panel appears.
  5. Enter user details.
    • Email: Valid email address associated with the user. You can use a distribution list as the user email address, but if you do, assign read-only rights to the associated user account and verify that the account has no administrative privileges.
    • First and Last Name: User’s name. These fields are editable after account creation from the user’s Profile Settings.
    • Time Zone: User’s time zone. This field is editable after account creation from the user’s Profile Settings.
  6. Click Next.
  7. Do one of the following:
    • If this is an existing Insight Platform user, confirm you want to provide this user product access by clicking Add User. They will be added automatically and given the product role specified by the Platform Administrator that created their Insight Platform account.
    • If this is a new Insight Platform user, select a Product Role to establish the level of privilege the user will have. See Product Roles for more role information and recommendations.
  8. Click Submit.

Updated 3 months ago


Add Users


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